Discover more in our FAQ's
When will the device be available?
When will the device be available?
We are planning our UK release in 2026, with the US, Europe, and ROW to follow as soon as we gain regulatory approval in each territory. Sign up to our newsletter to keep up to date on developments.
How much will the device cost?
How much will the device cost?
The device will cost £500 and be accompanied by £20 monthly subscription to support the device. More details can be found here.
Do you ship internationally?
Do you ship internationally?
Once we gain regulatory approval in each territory we will be able to ship internationally.
When will my pre-order be delivered?
When will my pre-order be delivered?
Once we have CE regulatory approval for the Neupulse device. Our current estimate is June 2026.
What payment methods do you accept?
What payment methods do you accept?
We accept various payment methods including credit/debit cards, Apple Pay, and Google Pay. Secure payment options ensure a smooth and safe checkout process.
Can I pay in installments?
Can I pay in installments?
Unfortunately for pre-orders we are unable to offer installment payment options. But on full launch we will offer solutions such as Klarna and Clearpay.
What is the age limit for using Neupulse?
What is the age limit for using Neupulse?
We cannot recommend the use of our device on individuals under the age of 12 as
we have not conducted any research on individuals below that age.
Can I use Neupulse if I have an implanted electrical medical devices such as a pacemaker, defibrillator, or deep brain stimulator?
Can I use Neupulse if I have an implanted electrical medical devices such as a pacemaker, defibrillator, or deep brain stimulator?
No.
Can I use Neupulse if I use any body-worn medical devices (e.g., insulin pumps, cardiac monitors)?
Can I use Neupulse if I use any body-worn medical devices (e.g., insulin pumps, cardiac monitors)?
No.
Can I use Neupulse if I have been diagnosed with epilepsy or any other seizure disorder?
Can I use Neupulse if I have been diagnosed with epilepsy or any other seizure disorder?
No.
Can I use Neupulse if I have any metallic implants in the lower arm, wrist, or hand I intend to use the device on?
Can I use Neupulse if I have any metallic implants in the lower arm, wrist, or hand I intend to use the device on?
No.
Can I use Neupulse if I am currently pregnant?
Can I use Neupulse if I am currently pregnant?
No.
Can I use Neupulse if I have any swollen, infected, inflamed areas of skin, open wounds, or cancerous lesions on my arm or hand I intend to use the device on?
Can I use Neupulse if I have any swollen, infected, inflamed areas of skin, open wounds, or cancerous lesions on my arm or hand I intend to use the device on?
No.
Can I use Neupulse if I have impaired sensory awareness in my arm and/or hand I intend to wear the device on?
Can I use Neupulse if I have impaired sensory awareness in my arm and/or hand I intend to wear the device on?
No.
Can I use Neupulse If I have been diagnosed with a brain tumour?
Can I use Neupulse If I have been diagnosed with a brain tumour?
No.
Can I wear Neupulse anywhere other than the underside of my wrist and still receive effective stimulation?
Can I wear Neupulse anywhere other than the underside of my wrist and still receive effective stimulation?
No.
Can I use Neupulse If I have a cognitive or communication impairment sufficient enough to prevent me from giving accurate user feedback, if required?
Can I use Neupulse If I have a cognitive or communication impairment sufficient enough to prevent me from giving accurate user feedback, if required?
No.
Is Neupulse for me?
Answer a few simple questions to see if our product is suitable for you.